British Airways equipping flight attendants with iPads

by Todd Haselton

British Airways is currently running a trial during which it is providing its flight attendants with iPads, hoping the Apple tablets will enhance customer service and improve safety. According to Mashable, the iPads are preloaded with British Airways safety documents, including manuals, as well as information about each plane’s passengers. Flight attendants will be able to find out locate specific passengers, determine who they are traveling with, their Executive Club status, meal requests and more. British Airways has already tested the iPad with 100 members of its flight crew and has plans to deploy it to all of its senior flight crew members in the coming months. This is not the first time an airline has used a tablet; American Airlines began distributing the Samsung Galaxy Tab 10.1 to first class passengers on several of its overseas flights in June.




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